Transmonqa provide Quality monitoring software that easily allows you to achieve your agent interaction. Quality indicators are one of the quality management system tools to monitor and control efficiency.
Transmonqa provides Quality monitoring software that easily allows you to achieve your agent interaction. Quality indicators are one of the quality management system tools to monitor and control efficiency. Whether you’re evaluating calls, emails, letters, or back-office outputs, the ease and flexibility of creating evaluation forms, user-friendly screens& integration with ACDs and CRMs he